العربية
See pricing
العربية
See pricing

Questions, answered plainly

If something you need to know is not here, ask us and we will answer honestly.

Questions

The things people ask before they switch

What happens when the internet goes down?

You keep selling. Orders and comments are saved on the device and queued. When the connection comes back they are sent to the server, re-checked against current stock and prices, and anything that no longer adds up goes into a review queue rather than being silently accepted. Nothing is lost and nothing is trusted blindly.

Can I use it entirely in Arabic?

Yes, and it is the same app, not a reduced version. The whole interface mirrors to right-to-left, numbers render as Arabic-Indic digits, and the activity log renders each entry in whichever language the reader is using — so an Arabic-speaking manager reads a log written by an English-speaking colleague in Arabic.

Do I need new hardware?

No. It runs in a browser and installs as an app on Android, iOS, Windows and Mac. It is built to be usable on cheap Android POS terminals, and there is a lighter-visuals mode that turns off the blur effects for older devices.

How do I pay?

By Instapay or bank transfer. You choose a plan, transfer the amount, and upload the payment screenshot. We verify it and activate your account — usually the same day. Card payment is not available yet.

Can I move from the system I use now?

Usually, yes. Products, customers and current stock are the pieces that matter, and those can normally be imported from a spreadsheet. Talk to us before you buy and we will tell you honestly what will and will not come across.

What is the difference between the device licence and the online plans?

The device licence is a one-time payment for a single machine that runs offline and is never synced anywhere. The online plans put your data in the cloud, so multiple people and branches see the same numbers at once, you can reach it from your phone, and it is backed up automatically. Most businesses with more than one person want an online plan.

Who can see what?

There are two roles: admin and employee. Employees do not see profit, cost prices, other people’s pay or the full cash registry. Admins can also switch into an employee view to check exactly what their team sees before rolling something out.

What if I want to stop?

Cancel any time and you keep access until the end of the period you paid for. Ask us and we will export your data. There is no cancellation fee and no notice period.