Joey Cash has two roles: administrator and employee. There is no third, and no per-feature permission matrix to configure — an account is one or the other, and every gate in the app asks the same question.
What each role opens
All fourteen workspaces, all tabs, all actions — on the Pro package. On Basic, three workspaces are not part of the package; see Packages and limits.
An employee’s home grid simply has fewer tiles. Nothing is greyed out.
Screen Employee Add Order Yes Quick Order Yes Current Orders Yes, without the admin-only money columns Price List Yes Count & Loss Yes — their assigned count session, or the loss-report flow Administration Yes, renamed My Work: their own schedule, attendance, leave, payslip and tasks Customers Yes, without profit, wallet movements, delete, merge, block and phone rekey Shipping & Delivery The Delivery tab only — Shipping is administrator-only Dashboard No Inventory No Cash Registry No Resources No Suppliers & Workshops No Store Control No
What is administrator-only inside a shared screen
| Screen | Administrator-only |
|---|---|
| Current Orders | Shipping cost, shipping profit and gross profit columns; bulk delete; deleting an order; moving an order backwards to an earlier stage |
| Customers | Profit KPI, column and CSV columns; wallet movements; delete; merge; block and unblock; changing a customer’s phone number |
| Count & Loss | The count-session list, starting a session, printing a count sheet, approving a loss report |
| Administration | Everything except your own schedule, attendance, leave, payslip, tasks and the activity log entries that carry your own order numbers |
| Shipping & Delivery | The entire Shipping tab |
| The activity log | The filter card, and every entry that is not tied to one of your own orders |
Administrators only
Previewing the employee view
An administrator standing at the counter can flip the whole app to what an employee sees — so a customer looking over the counter cannot see margins, and so you can check what your staff actually get.
- Your name chip
- Control Center
- View as
- Employee
Or press F8. The key is remappable in Resources → Settings → Security.
Every administrator-only screen refuses and disappears from the home grid, the drawer and the side dock. Administration renames itself My Work. Administrator-only notifications leave the inbox. Every money figure marked private frosts over.
Nothing is written. The mode lives on this browser tab only and is cleared when you sign out.
Back to admin view, or F8 again.
Ending someone’s access
Three different tools, for three different problems:
| Problem | Tool |
|---|---|
| A phone left signed in at the counter | Control Center → Signed-in devices → sign that row out |
| Someone left the company | Administration → People → Deactivate |
| Someone should stop being an administrator | Administration → People → change their role |
Packages and limits
A shop runs on one of two packages. What a package leaves out is not installed in that shop’s app at all — its screens are not hidden behind a lock, they are simply not there. Nothing you have recorded is deleted: upgrading brings every screen back with its records.
| Basic | Pro | |
|---|---|---|
| Branches | 1 | No limit |
| Staff accounts | 5 | No limit |
| Administrator accounts | 1 | No limit |
| Shipping & Delivery, Suppliers & Workshops, Online Store | — | Yes |
| Payroll, tasks and the full activity log | Salary advances only | Yes |
| Materials, assembly and stock transfers | — | Yes |
| Wholesale portal (the Trade tab in Customers) | — | Yes |
When a limit is reached
Adding one more of something the package counts — a second branch, a sixth staff account, a second administrator, or restoring an archived one — stops before anything is written and shows Upgrade to Pro, naming the limit (Your Basic plan includes 1 branch, and it is in use.) and what Pro adds. See the Pro plan opens the pricing page; Not now leaves everything as it was. An employee who reaches a Pro-only action is told it is not in the plan; only an administrator is shown the offer.
The Joey Cash support account
Your shop may have one account that is not yours: Joey Cash support. It is how our team signs in when you ask for help. It is not one of your staff — it is not listed under People, it does not count towards your staff limit, and nobody in the shop can edit, deactivate or delete it. Administration shows a notice instead, and About this account shows only how to reach us.
It is used only when you ask us for help, or while we look into a problem you reported, and it makes no changes to your shop unless you asked for them. Anything it does is in the activity log under its own name.