Finding anything with Ctrl+K

Where it is

1. Anywhere in the app
2. Ctrl+K

Who can open it

EveryoneEveryone. It only ever offers what your own account is allowed to open.

What it writes

• Nothing. It only navigates and runs actions you could have reached by hand.

Ctrl + K — or ⌘ + K on a Mac — opens the search palette over whatever you were doing. The header’s Search or Ask button opens the same thing — it is the same bar at rest, and it grows into the palette where it sits. On a phone it is just the magnifier.

The search bar

It opens as a single bar reading Search or Ask. Nothing else appears until you type. As matches come in, the bar stays small and a Show results button appears under it with the number found. Press it, press ↓, or pick a category, and the bar opens into the full results list.

• Completion. As you type, the rest of the best match appears in grey after your text. Tab or → accepts it.
• Dictate. The microphone button types what you say into the bar, in the app’s current language. It only appears when your browser supports speech input. In Chrome, the browser sends the audio to Google’s speech service to do this. While it listens, the microphone turns into an orange Stop dictation button and the bar reads Listening…. Tap it again, or press Esc, to stop — the first Esc only stops listening, the second closes search. It also stops on its own a moment after you finish speaking, and if nothing is heard for about eight seconds it gives up and says Nothing was heard. Tap the microphone to try again.
• Action. The Action button lists only the actions, so you can run one without searching for it.

What it searches

Three kinds of result, each labelled so you know what you are about to open.

1. Sections — go to a screen

   Type part of a screen’s name. Section results jump straight there.

   Only screens your account can open are listed. If you cannot find one, you are not allowed to open it — see Roles and permissions.

2. Records — go to a thing

   Record results come from thirteen collections at once:

   Type	Matched on
   Orders	Order number, customer, phone, address, governorate, items, status, shipper, source, tracking number, payment reference, notes
   Customers	Name, phone, email, wallet balance, debt
   Products	Product, variant, barcode, category, description, price, wholesale price
   Bundles	Name
   Employees	Name, department, role
   Online leads	Reference, customer
   Tasks	Task, assignee, deadline
   Suppliers	Name, phone
   Workshops	Name, specialty
   Supply orders	PO number, invoice
   Announcements	Message, who posted it
   Cash entries	Order, transfer, amount, type, branch, payment method
   Count sessions and losses	Location, item, reason

   Every field that matched is shown under the result, so you can tell why a row came back — a phone number matching is a different thing from a name matching.

3. Actions — do a thing without going anywhere

   Action results run immediately. The list adapts to your role; an employee never sees an administrator’s action, not even greyed out.

   Action	What it opens
   New Order	The full order form
   Quick Order (F2)	The on-the-spot sale sheet
   Add Customer	A new customer profile
   Start-of-day Balance	The opening safe count for your branch
   Settle Today	Today’s settlement
   Request Expense · Record Expense	An expense request, or a direct entry if you are an administrator
   Start Inventory Count · Report Stock Loss	A count session, or a loss report
   Create Team Task	Task assignment
   Local Orders · Online Leads · Shipped Orders · Pay-Later Orders · SLA & Deadlines · Processing Orders	The matching tab of Current Orders
   Manage Products · Manage Services · Branches & Safes · Shipping Companies	The matching tool in Resources
   People & Roles · Administration Overview · Team Tasks · Attendance · Payroll	The matching tab of Administration
   Toggle Employee View · Toggle Theme · Toggle Performance Mode · Switch Language · Sign out	Immediately

Searching in either language

The search is aware of both scripts. It normalises Arabic spelling — the alef family, the ta marbuta, the tashkeel — so العملاء and العملاءِ find the same thing, and it converts Arabic-Indic digits, so a phone number typed either way matches.

It also tolerates a near miss: a word within two edits of a real one still matches, scored below the exact ones. A half-remembered name is usually enough.

Keys

Shortcuts are matched on the physical key, not the character it produces, so Ctrl + K works identically with an Arabic keyboard layout.

Recents

With an empty query the palette lists what you opened recently, tagged Recent. It is per account and per device.