العربية
See pricing
العربية
See pricing

Staff wiki

Finding anything with Ctrl+K

One shortcut that reaches any screen, any record and many actions without leaving what you are doing.

Search5 min readUpdated

Employee viewThe parts of this screen only an administrator can use have been left out.Show them anyway

The global search overlay open over the orders screen, listing sections, orders, customers and products that match, with keyboard hints along the bottom.
Where it is
  1. Anywhere in the app
  2. Ctrl+K
Who can open it
EveryoneEveryone. It only ever offers what your own account is allowed to open.
What it writes
  • Nothing. It only navigates and runs actions you could have reached by hand.

Ctrl + K — or + K on a Mac — opens the search palette over whatever you were doing. The header’s Search button opens the same thing.

What it searches

Three kinds of result, each labelled so you know what you are about to open.

  1. Type part of a screen’s name. Section results jump straight there.

    Only screens your account can open are listed. If you cannot find one, you are not allowed to open it — see Roles and permissions.

  2. Record results come from thirteen collections at once:

    Type Matched on
    Orders Order number, customer, phone, address, governorate, items, status, shipper, source, tracking number, payment reference, notes
    Customers Name, phone, email, wallet balance, debt
    Products Product, variant, barcode, category, description, price, wholesale price
    Bundles Name
    Employees Name, department, role
    Online leads Reference, customer
    Tasks Task, assignee, deadline
    Suppliers Name, phone
    Workshops Name, specialty
    Supply orders PO number, invoice
    Announcements Message, who posted it
    Cash entries Order, transfer, amount, type, branch, payment method
    Count sessions and losses Location, item, reason

    Every field that matched is shown under the result, so you can tell why a row came back — a phone number matching is a different thing from a name matching.

  3. Action results run immediately. The list adapts to your role; an employee never sees an administrator’s action, not even greyed out.

    Action What it opens
    New Order The full order form
    Quick Order (F2) The on-the-spot sale sheet
    Add Customer A new customer profile
    Start-of-day Balance The opening safe count for your branch
    Settle Today Today’s settlement
    Request Expense · Record Expense An expense request, or a direct entry if you are an administrator
    Start Inventory Count · Report Stock Loss A count session, or a loss report
    Create Team Task Task assignment
    Local Orders · Online Leads · Shipped Orders · Pay-Later Orders · SLA & Deadlines · Processing Orders The matching tab of Current Orders
    Manage Products · Manage Services · Branches & Safes · Shipping Companies The matching tool in Resources
    People & Roles · Administration Overview · Team Tasks · Attendance · Payroll The matching tab of Administration
    Toggle Employee View · Toggle Theme · Toggle Performance Mode · Switch Language · Sign out Immediately

Searching in either language

The search is aware of both scripts. It normalises Arabic spelling — the alef family, the ta marbuta, the tashkeel — so العملاء and العملاءِ find the same thing, and it converts Arabic-Indic digits, so a phone number typed either way matches.

It also tolerates a near miss: a word within two edits of a real one still matches, scored below the exact ones. A half-remembered name is usually enough.

Keys

Key Does
Ctrl + K Open
Move through results
Enter Open the highlighted result
Esc Close

Shortcuts are matched on the physical key, not the character it produces, so Ctrl + K works identically with an Arabic keyboard layout.

Recents

With an empty query the palette lists what you opened recently, tagged Recent. It is per account and per device.

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